Policies
Terms, conditions and straight answers
The commercial terms, what is and is not included, and what to sort out before you fly. Anything not covered here, just ask.
Contents
Three things people ask first
Payment, changing plans, and what to arrange before you travel.
Still unclear?
Message the planning team and a person will answer, usually the same day.
[email protected]Booking & payment
How much deposit is taken?
A deposit confirms your camps, permits and park bookings, with the balance due before travel. Exact terms are confirmed in writing with your itinerary before anything is charged.
What currency are prices in?
All prices on this site are quoted in US dollars, per person, and are from-rates. Your final quote depends on the season, the camps chosen and how the route is reshaped.
What is included in a quoted price?
Park and conservation fees, the vehicle and guide, accommodation as listed, and airport transfers. International flights, visas, travel insurance, personal items and tips sit outside it.
Is planning free?
Yes. We will draft and revise an itinerary as many times as it takes, and nothing is payable until you ask us to confirm the booking.
Changes & cancellation
Can I change my dates?
Where camps and permits allow it, we will always try to move a booking rather than cancel it. Mountain permits and peak-season camps are the least flexible.
What happens if I cancel?
Cancellation terms step up as your departure approaches, because camps and park authorities charge us on the same schedule. The full terms are issued with your itinerary.
Do I need travel insurance?
Yes. Comprehensive travel insurance including medical evacuation is required on every trip, and strongly recommended to include cancellation cover.
Before you travel
Do I need a visa?
Most nationalities need a Tanzanian tourist visa, available online in advance or on arrival. Requirements change, so confirm with your own embassy as well as with us.
What vaccinations are needed?
Speak to a travel clinic six to eight weeks before departure. A yellow fever certificate is required if arriving from certain countries, and malaria prophylaxis is normally advised.
How much luggage can I bring?
Generous by road. On light-aircraft legs — including flights to Zanzibar — a soft bag within the airline weight limit is required. We confirm the limit with your itinerary.
How is my data handled?
Enquiry details are used only to plan and operate your trip. This demonstration site does not submit, store or transmit anything you type into its forms.
Placeholder policy summaries for layout purposes. Replace with your reviewed contractual terms before publishing.
Free, and actually free
Tell us the trip. A guide writes the plan.
Two minutes of questions, a draft itinerary within 24 hours, and no payment until you like it. If we think your idea needs changing, we will say so.
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